Frequently Asked Questions

Please make sure you are using version 1.1 of KJAX which adds animated jetways. If you are on version 1.1 and the jetway does not animate try backing up your aircraft a few meters. Certain gates (like C2 & C3) contain jetways that are a bit longer than others and in order to properly extend, your aircraft has to be at the correct distance. Click here to view an example of the correct parking distance.

To solve this issue please follow the steps below:

1) Right click your Airport Enhancer HDX shortcut on your desktop.
2) Select "Run as Administrator".
3) Airport Enhancer HDX should open up now.

Your FSX path should be in one of these two locations:

1) C:\Program Files\Microsoft Games\Microsoft Flight Simulator X\

2) C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\

If it is not in those locations then try doing the following:

1) Start FSX and then change to window mode in fsx (Alt + Enter)
2) Start Windows Task Manager and select the Processes tab.
3) Right mouse click on fsx.exe and select Properties. The path is shown as Location.

Once you have determined the location follow the steps below:

1) Open up Airport Enhancer HDX
2) Click on the "help us find your fsx path" button and naviate to the path and then select a file called fsx.exe and click on the ok button.

Please watch the following video to learn how to find your FSX.cfg path - FSX.cfg Video

Please make sure to read the included PDF manual as it contains a Prepar3D tutorial.
We have an online copy of that manual here (refer to page 3) - Airport Enhancer HDX Manual