Frequently Asked Questions

Jacksonville Airport (KJAX)

  • 1) The jetways are not animating with CTRL + J

    Please make sure you are using version 1.1 of KJAX which adds animated jetways. If you are on version 1.1 and the jetway does not animate try backing up your aircraft a few meters. Certain gates (like C2 & C3) contain jetways that are a bit longer than others and in order to properly extend, your aircraft has to be at the correct distance. Click here to view an example of the correct parking distance.

Airport Enhancer HDX

Instant Enhancer

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